Product · Feature
AI Customer Support Agent
Resolve tier-1 support calls automatically and escalate complex cases to humans.
Vertivox ai customer support agent helps teams automate phone conversations end-to-end — with natural voices, CRM sync, and analytics. Deploy in minutes and scale to enterprise call volume.
Why teams choose Vertivox
- No-code agent builder with live testing
- 20+ languages including Hindi and regional dialects
- CRM, calendar, and webhook integrations
- 10,000+ concurrent calls with 99.9% uptime SLA on Scale
- Transparent pricing from ₹9/min
Popular use cases
Order & billing FAQs
Look up status and explain next steps.
Smart escalation
Warm transfer with full conversation context.
After-hours coverage
Never send customers to voicemail again.
Related pages
Frequently asked questions
How does Vertivox ai customer support agent work?
You define goals, scripts, and knowledge — Vertivox handles speech recognition, reasoning, and voice synthesis in real time, then logs outcomes to your systems.
Can we combine this with other Vertivox features?
Yes. Mix inbound reception, outbound campaigns, multilingual support, and CRM automations on one platform.
Is there a free trial?
You can start on usage-based Build pricing and run live test calls before committing to an annual Scale plan.
What industries use this most?
Healthcare, real estate, education, hospitality, recruitment, finance, and e-commerce — see our industry pages for tailored workflows.
See Vertivox on a live call
Book a demo and deploy your first AI voice agent in minutes.