Terms and Conditions

Welcome to Vertivox AI. These Terms and Conditions ("Terms") govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing or using Vertivox AI's website, services, or platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

Vertivox AI provides AI-powered voice agent services for customer support, communication, and business automation. Our services include, but are not limited to, AI voice agents, call handling, customer interaction management, and related software and tools. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services in any way that violates applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Transmit any harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of our services
• Use automated systems to access our services without permission

5. Payment and Billing

If you purchase any paid services, you agree to pay all fees associated with your subscription or purchase. Fees are billed in advance on a recurring basis unless otherwise stated. You are responsible for providing accurate billing information and keeping your payment method up to date. We reserve the right to change our pricing with reasonable notice. Refunds are subject to our refund policy as outlined in your service agreement.

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and code, are owned by Vertivox AI or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

7. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including GDPR. By using our services, you consent to the collection, use, and disclosure of information as described in our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, Vertivox AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Vertivox AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our services or violation of these Terms.

10. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use our services will cease immediately. You may also terminate your account at any time by contacting us.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved through appropriate legal channels.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: